Zoom in Regular Zoom out

Help

PromiseOne Bank has 4 convenient branch locations and our Operations Center ready to help you and answer questions.

Operations Center / Headquarters

2400 Pleasant Hill Road
Suite 340
Duluth, GA 30096
-Phone (678)385-0826
-Fax (678)474-0367
Business Hours
Monday-Friday: 8:30am-5:30pm

Duluth Branch Main Office

2385 Pleasant Hill Road
Duluth, GA 30096
- Phone (678) 385-0800
- Fax (678) 385-0819
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm

Doraville Branch

5938 Buford Hwy
Suite 110
Doraville, GA 30340
- Phone (678) 385-0840
- Fax (678) 385-0849
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm

Johns Creek Branch

5805-A State Bridge Rd
Johns Creek, GA 30097
- Phone (678) 892-7000
- Fax (678) 892-7049
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm

Sugarloaf Branch

1185 Old Peachtree Rd NW
Suite 100
Suwanee, GA 30024
- Phone (678) 892-7020
- Fax (678) 892-7029
Business Hours
Mon~Thurs: 9:00am-4:30pm
Fri: 9:00am-5:30pm
Sat: 9:00am-1:00pm

Loan Production Office / New York

LPO Manager: David Suh
315 5th Avenue
Suite 508
New York, NY 10016
-Phone (646) 912-9456
-Fax (917) 675-6908
Business Hours
Monday-Friday: 8:30am-5:30pm

Loan Production Office / Dallas, Texas

LPO Manager: Kevin Song
11445 Emerald St.
Suite 111
Dallas, TX 75229
-Phone (972) 247-1788
-Fax (972) 247-1782
Business Hours
Monday-Friday: 8:30am-5:30pm

Loan Production Office / Denver, Colorado

LPO Manager: Woo Shik Chang
3033 S Parker Rd.
Suite 500
Aurora, CO 80014
-Phone (720) 925-5978
-Fax (720) 925-5918
Business Hours
Monday-Friday: 8:30am-5:30pm

After-hour Lost or Stolen ATM Debit Card

(800) 554-8969

At Any Time, Please Email Us

help@promiseone.bank

*Do not include any confidential information with any email request that you send to us. This includes your Social security number, bank account or debit card numbers, address, passwords, PINs, or any other non public information.

*PromiseOne Bank will never ask you to update your account information by clicking on a link. Should you receive such a request, DO NOT RESPOND TO IT and IMMEDIATELY DELETE IT. If you see evidence of such a request or mistakenly respond to one, please email us or call us at 678-385-0800.