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■ Changes in temporary FDIC insurance coverage for non interest bearing accounts (including an IOLTA account)


 

 

Privacy Policy

Nobody takes your personal privacy more seriously than NOA Bank. Confidentiality is an important foundation in our mission statement. We do not sell customer information or share it with organizations outside of noabank without your permission.

Simply put, there is no "third party" in our relationship with you. We understand and respect your expectations regarding privacy. Only you can authorize us to share personal information with a third party who intends to offer you a product or service.

Confidentiality also means protecting your financial information. We have physical, electronic, and organizational safeguards in place to protect customer information. We continually review our policies and practices, monitor our computer networks, and test our security in order to ensure the confidentiality of customer information.

Protecting Information

At NOA Bank, we are committed to protecting the information you provide to us. The information we request is used to provide our customers with superior service and convenient access to the right products and services. We recognize that our customers have high expectations regarding the use of their information. Therefore, we at NOA Bank are committed to the following set of principles:

    • We share information regarding customers within our bank only in accordance with strict internal security standards, confidentiality policies, and applicable law. • We hold our employees fully accountable to those standards, policies, and laws. • We do not share information about our customers with other companies except in order to conduct our business, comply with applicable law, protect ourselves and our customers against fraud, or to make available special offers of products and services that we think may be of interest to our customers. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law. • We have established high standards for protecting information regarding our customers from unauthorized alteration or destruction. • We investigate customer inquiries regarding information received from NOA Bank or from a credit bureau reflecting information provided by NOA Bank that the customer believes to be accurate or incorrect. Customers should notify us if they receive information regarding their NOA Bank account(s) that they believe to be inaccurate.
When is personal information collected online?

Applications:

When you apply for either a deposit account or a loan, or when you enroll in Internet Banking, you will be asked for personal information in order to process your application. The bank and its business partners who will help provide you with the requested product or service may retain this information. Internet Banking and Bill Paying: When you bank online with Online Banking or use the bill paying feature offered by NOA Bank and our business partner who helps us deliver these services to you, we will have access to your business information. This information is retained on either the bank's or our partner's systems in order to provide you with the services you have requested. E-mail: When you send us an e-mail, we will retain the content of your e-mail, your e-mail address, and our response in order to handle any follow-up questions that you may have. Can I be taken off any solicitation lists? Sometimes we send our customers information about products and services that we think will be of interest to them. If you do not wish to receive this information, please call us at 678-385-0800. Can I check my personal information to see if it is correct? If you have any reason to believe that your personal information retained at NOA Bank is inaccurate, please call us at 678-385-0800. We will investigate the problem and, if appropriate, update the bank's records. As we move forward in developing new products and services in an era of vast technological change, we will continue to maintain our dedication to ensuring that customer information is properly used and appropriately safeguarded. If you have any questions that were not answered by this section, please send us an e-mail at customerservice@noabank.com. Official NOA Bank Privacy Policy "We", "our", and "us", when used in this policy, means NOA Bank. When we use the words "you" and "your" we mean the following types of customers:

    • All of our consumer customers who have a continuing relationship with us such as: - Deposit account - Loan account - Safe deposit box - Retail installment contract we hold and service - All former customers

Information That We Collect

We collect nonpublic personal information about you from the following sources:

    • Information we receive from you on applications or other forms • Information about your transactions with us • Information about your transactions with nonaffiliated third parties • Information from a consumer reporting agency
Confidentiality

We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law. This might include disclosures necessary to service your account, perform joint marketing, or prevent unauthorized transactions.

We will tell you the sources for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

If you decide to close your account(s) or become an inactive customer, we will follow the privacy policies and practices as described in this notice.

Important Financial Privacy Terms:

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

 

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